Terms and Conditions
Welcome to Emiri Oud! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General Information:
- This website is operated by Emiri Oud. Throughout the site, the terms "we," "us," and "our" refer to Emiri Oud.
- By using our site or purchasing our products, you agree to these terms and conditions.
2. Products and Services:
- All fragrances and related products are subject to availability. We reserve the right to discontinue any product at any time.
- We aim to display product descriptions, pricing, and images accurately; however, errors may occur. We reserve the right to correct any inaccuracies or cancel orders containing errors.
3. Orders and Payment:
- By placing an order, you agree to provide accurate, complete, and up-to-date information.
- We accept payments through approved methods listed at checkout. All payments must be completed before the order is dispatched.
- We reserve the right to refuse or cancel orders, including cases where fraud or unauthorized activity is suspected.
4. Returns and Refunds:
- Unopened, sealed products can be returned within 10 days of purchase for a refund or exchange.
- Refunds or replacements for damaged products will only be processed upon receiving proof of damage (e.g., photos or videos).
- Please refer to our Returns Policy for detailed instructions.
5. Shipping:
- Shipping times and costs are outlined in our Shipping Policy. Delivery estimates are provided for guidance and may vary due to circumstances beyond our control.
- Customers are responsible for providing accurate delivery information. We are not liable for delays or failed deliveries due to incorrect details.
6. Intellectual Property:
- All content on our website, including images, text, and logos, is the property of Emiri Oud and protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability:
- Emiri Oud is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our total liability is limited to the purchase price of the product in question.
8. Privacy:
- Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
9. Governing Law:
- These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.
10. Changes to Terms and Conditions:
- We reserve the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon being posted on our website.
11. Contact Information:
- For questions or concerns regarding these terms and conditions, you can contact us at:
- Email: info@emirioud.com
- Address: 73 Silk Mill Street, Manchester, England, M28 1NX.